Proudly Servicing Naples and Marco Island
PROM·ISE \ prä-mes \ (noun)
A declaration or assurance that one will do a particular thing or that a particular thing will happen.
13:11 21 Oct 22
Our project involved a complete removal, expansion and replacement of pool and lenai pavers as well as a new screen cage. Coordination of the screen and paver contractors requires a lot of forethought to schedules, weather and product availability. Mid-project, we were faced with Hurricane Ian and county permitting delays. Despite these outside glitches, Pure Hardscapes got the job done. The owner, Chance, was in constant contact with us for scheduling and product availability from Italy. The project manager, David, would listen to our comments and implement changes where needed. David's work ethic is admirable. The office manager, Nicole, coordinated the efforts of the field crew with the cage company and was always very responsive. After completion of the paver installation, the cage installers cracked one of the porcelain pavers. Nicole was able to have David return to the job site within 2 hours and replace the cracked paver, resulting in no time loss for the cage installers. Before, during and after the project, the crew at Pure Hardscapes took a personal interest in our needs and wants. I would not hesitate to recommend Pure Hardscapes to others.George Christofely
14:03 18 Jul 22
I wish Chance would run other businesses as well because I would hire him in a heartbeat. Communication was excellent and the price was the best from all 3 companies quoted. We had a couple last minute additions and he had no problem accommodating our request. He runs his company very professionally with modern tools like online contract signing and payment which makes it very convenient. But he also has an old school touch. We've received a couple hand written cards and follow up calls from him which really shows the kind of business he runs. See the photos, the work speaks for itself.
13:28 04 Feb 22
Pure hardscapes did a great job on installing the pavers for my pool deck. Chance the owner was very responsive to our needs and was always availabe when we had questions. The crew was always on time and worked very hard in getting the job. I would definitley recommend them for paver work.
20:11 27 Dec 21
I moved to Naples in April 2021and purchased a home that I wanted to make some changes to. I called many contractors and companies to try to get estimates with, and no one ever returned my calls. The only one who personally reached out to me was Chane , the owner of Hardscapes! I kept getting excuses such as covid and everyone is very busy. I find it disrespectful when you reach out to someone and finally get an appointment for them to come to your home to give you an estimate to only be stood up! This unfortunately happened on more than one occasion.When you deal with Chance and his company they are punctual, respectful, and they always return calls and emails. I wish everyone I had to deal with to get something done was as professional and kind as Chance is. I will continue to refer him to my friends and anyone I hear that is looking to get any kind of hard scape done to their home. Dealing with him and his company is a pleasure!Amanda McDonald Naples Fl
23:45 08 Sep 21
Great experience from the initial contact to project completion. Very satisfied with customer service, quality of install and follow up. Hired them for paver patio, firepit and driveway remodel. I highly recommend Pure Hardscapes.